Fun Spot Rental Agreement
To ensure the best experience and the longevity of our services, we kindly ask all customers to review the guidelines below to ensure a smooth and enjoyable time.
For summer camps and kid parties please note that ADULT SUPERVISION IS REQUIRED!
The Following is NOT permitted:
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Face Paint, Glitter, or Slime
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Sharp Objects Near the Rentals
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Pets or Animals
WEATHER POLICY:
We strive to accommodate every event, but we must take precautions to protect our equipment and ensure your safety.
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We will check the weather the night before and the morning of your event.
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If the forecast predicts bad/extreme weather, including lightning and harsh windy conditions, we will need to cancel or reschedule the rental equipment.
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Customers may also choose an alternative date for their event (subject to availability).
CANCELLATION POLICY:
We understand that plans can change. If you need to cancel your booking, please notify us as soon as possible.
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Cancellations made 3 days before the event date will receive a full refund of the deposit or any funds paid.
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For all cancellations, please call us at 535-0734.
DAMAGE FEES:
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An immediate fee of $75 or more will be applied if the equipment is damaged during the rental period.
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If any equipment is damaged or missing, charges will be applied based on the cost of repair or replacement.
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All fees must be paid within 5 days of the event.
SAME DAY BOOKING:
For same-day bookings, there is a $50 fee. It is best to call us directly rather than attempting to book online to ensure we can accommodate your request. Contact us at 535-0734 for same-day bookings.
BOOKING AND PAYMENT INSTRUCTIONS:
For Customers Wiring Funds:
Upon signing the rental agreement, a booking hold will be applied. Payment must be completed within 48 hours to release the hold. Please use the following account number for payment transfers:
HSBC Account Number: 010402808013
For Cash on Delivery:
Full payment is required upfront at the time of drop-off.
Thank you for choosing Fun Spot Water Rentals. We look forward to providing you with an exceptional water adventure experience.